Bachelor’s or Master’s degree in Computer Science, Information Technology or related field.Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.Ability to work collaboratively in an Agile environment with IT Developers (offshore, vendor, client) to define the technical solution and architecture blueprint.Ability to work independently and manage multiple task assignments.Mentor junior team members in technology,, Integration Technologies, and best practices.Disseminate best practices on solution positioning and delivery.Running workshops, working closely with the client, able to talk about tradeoffs e.g.Manage technical project team members (onsite and offshore).Build and present customized demos using the declarative and programmatic capabilities of the platform.Develop and Present approaches to integrate with ERP systems (SAP, Oracle EBS, etc.) and other external apps.Present CPQ products technical architecture, and engage in discussions with customers/ prospects IT teams on technical aspects around CPQ product offerings and the platform.Demonstrate deep knowledge of ’s capabilities around Communities, Mobility, Sharing, Identity Management, Integration, and Apex/VF customization, hosting infrastructure, multi-tenant design.Strong CPQ experience is highly desired.Lead technical requirements gathering sessions and writing technical requirements & Design documents.Architect, Design, and develop advanced customizations on and.With a broad IT background, the Architect will be hands-on and comfortable discussing & demonstrating all aspects of the platform including hosting infrastructure, security, integration, and declarative/programmatic extensions to IT audiences. Be an active ChurnZero subscriber and sync with Salesforce or Microsoft Dynamics 365įor more information about ChurnZero and LinkedIn Sales Navigator integration you can request a demo here.Salesforce Solution Architect for CPQ/QTCįorsys is looking for a Salesforce Solution Architect who will be a domain expert on the Salesforce platform and CPQ solution and Integrations.Enable a sync with LinkedIn Sales Navigator Enterprise Edition with either your Salesforce or Microsoft Dynamics 365 instance.Have LinkedIn Sales Navigator Enterprise Edition.To get started with this ChurnZero integration you will need to: Whether a customer on the decision-making committee has left or a champion has changed jobs, CSMs will be armed with the right information to quickly follow up and take action. Then using ChurnZero, CS teams can trigger automated workflows based on those real-time insights from LinkedIn.Within 24 hours of the record update, LinkedIn Sales Navigator flags it for the Customer Success Manager or Account Executive.When a contact is no longer at a company, LinkedIn Sales Navigator maps to a field in Salesforce and updates the record.Here’s how LinkedIn Sales Navigator and ChurnZero automation will support CSMs: This solidifies their role as a trusted partner, which then has direct impact on retention and revenue.” This feature empowers CSMs to get in front of the situation and proactively manage the relationship throughout the transition. “The loss of a champion and/or decision maker is one of the most potentially damaging moments in a customer relationship. “Customers leveraging LinkedIn Data Validation are now able to use real-time insights to influence critical workflows when key contacts change jobs,” says Abby Hammer, ChurnZero, Chief Customer Officer. Not only will ChurnZero CSMs have the most up-to-date information always available to them, but they can use that data to create automated plays and alerts to act on these critical updates.
What does this have to do with ChurnZero? We’re leveraging this new LinkedIn Sales Navigator feature to help Customer Success Managers take the next step. Why Customer Success Managers Should Care
#Salesforce where are critical updates listed update#
Data Validation will automatically flag contacts who are no longer with the organization listed in your company’s CRM.Ĭontacts who update their employer on LinkedIn will be automatically marked with a “Not at Company” Flag” field in your CRM and this flag can be used to trigger different CRM activities to keep records updated. LinkedIn launched Data Validation, a feature that helps Customer Success professionals manage their contacts and ensure they have the most up-to-date contact data. New feature mitigates churn risk by flagging customer job changes.
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